In detail


Non-financial assessment

Our sustainability approach is recognized by the main international non-financial rating agencies. Each year we publish our social, societal and environmental performance indicators.



Air France and KLM’s Environmental Management Systems (EMS) have been ISO 14001 certified, respectively, since 2008 and 1999, for all air and ground operations in metropolitan France and the Netherlands.

This certification was renewed for a three-year period in 2017 for Air France, and in 2018 for KLM. Internal and external audits verify the effective implementation of the Environmental Management System. In 2019, an internal audit on ISO 14001 requirements was also conducted at Air France.


Reporting guidelines

Our sustainability report follows the GRI4 (Global Reporting Initiative) guidelines and the Global Compact Advanced COP criteria on sustainability reporting.

We have been publishing our social and environmental indicators since 2005.

Pursuant to Article L225-102-1 of the French Code de Commerce, we published our Extra-Financial Performance Declaration in the 2019 Group Management Report, setting forth the main social, societal and environmental issues relating to our activities and to human rights and business ethics, across the entire value chain. This information is reviewed by an independent third party.

For further information on:

  • our Extra Financial Performance Declaration 2019
  • our social, societal and environmental performance indicators in 2019
  • assurance report by one of the statutory auditors appointed as an independent third party

Please refer to the Air France-KLM Universal Registration Document 2019, chapter 4.

As part of our Global Compact membership, our “Communication On Progress” report obtained an Advanced Level qualification.


Air France-KLM’s extra-financial performance is assessed annually, in particular by the RobecoSAM, CDP, Vigeo Eiris, Sustainalytics and ISS-ESG rating agencies.

In 2019, for the fifteenth year running, the Group is part of the Dow Jones Sustainability Indexes (DJSI World and DJSI Europe). Furthermore, the Group retained its position as leader of the “Airlines” sector, a ranking it has held for thirteen of the past fifteen years. Air France-KLM received the Gold Sustainability Yearbook Award 2020, published by S&P Global in collaboration with RobecoSAM.

The CDP awarded the Group a score of B- (Management level) for the Climate Change Supplier Engagement Rating questionnaire. The rating agency ISS-ESG granted Air France-KLM “Prime” status: The Group is the only airline company included in the annual ISS ESG ranking of the large global companies achieving the highest standards of ESG performance.

Thanks to its performance, the Group maintains its ranking in the FTSE4Good Index Series and the Euronext Vigeo Eiris indexes (Europe 120 and Eurozone 120). The Group is also a component of the Ethibel Excellence and Ethibel Pioneer Investment Registers. The Group has been awarded the Gold Medal by the Ecovadis CSR rating agency.